Hello,

Thanks for writing in!

The packet loss you're seeing at hop #3 isn't necessarily anything to worry about. Some devices simply don't prioritize ICMP echo requests very high (or don't respond to them at all). As long as the packet loss doesn't carry through the rest of your route (which it doesn't appear to here), then it doesn't need to be factored into your troubleshooting efforts. We cover this topic in a bit more detail here:

http://www.pingman.com/kb/5

The screenshot that you've posted doesn't *seem* to point to any specific problem (although, it's tough to tell with on 10 minutes of viewable data). Your final target is responding back with a decent latency, and no packet loss (which would be considered good results in most cases). This isn't to say that there isn't a problem, though - it just means that a little more work may be required to capture your issue.

The first thing we'd recommend is some additional monitoring with PingPlotter - ideally to one of the services you're experiencing issues with (such as the game server you're using when you play Elite Dangerous or Raceroom Racing Experience). This way PingPlotter can capture any periods where you may be experiencing issues while playing your game. You can then start to match up any patterns you're noticing to narrow down what the culprit here may be. We've got a great guide that goes over the process of troubleshooting any issue like this one, which may prove helpful to you here:

http://www.pingplotter.com/netnirvana/

Hopefully this helps out! If you should find yourself needing any other guidance, feel free to send over any .pp2 files that you may have collected ("File" -> "Save sample set"), and we'd be more than happy to take a look and offer any advice we can from there.

Best wishes,

-Gary