Hi Rheawen,

I took a look at your .pp2 file, and everything *seems* to look just fine as far as I can see - all 30+ hours of data are visible on our end.

You may want to make sure your ISP has their timeline graphs turned on in PingPlotter, and have their "Samples to include" set to something higher than "10" (which would be about 9 seconds of data in your case here).

Just a side note - this is a very interesting .pp2 file! Lots of packet loss at hop 2 that seems to be carrying on through the entire route. Would you mind me asking what kind of performance problems you're experiencing that led you to start running PingPlotter in this scenario?

Let us know if you have any questions, or need any further help!

-Gary