I'm so sorry to bother you guys with some more no doubt obvious questions! I've been through most of the user guide and am just getting to grips with the software and wondering how it can assist me in my fight against my ISP for better speed!
I followed the instructions and just set up a trace on Google.co.uk and got the result attached.
It seems to be a 10 hop jump to google but the last 7 hops show packet losses ranging from 4% to 96% with several ERR's in the Cur column. The roundtrip figure has an average of 43 and a Cur of ERR. Can someone please tell me what the significance of ERR is, I cant seem to find it mentioned anywhere in the startup guide at all!
I've done quite a few traces now and pretty much all of them are like this with plenty of ERR's and lots of packet loss.
I do use Zone Alarm but I've disabled it for the tests and it doesn't seem to make any difference.


Can anyone please just point me in the right direction?!