What a great program! Just got it and have already diagnosed a few nagging problems with sites that have been experiancing lots of choppinessand drops in voice quality. The drops were easy to spot as the red lines showed the incidents clearly. Two questions;
1) How can I show jitter through the Web feature?
2) With VoIP the most common issue I run into - after latency and flakey routers - is the issue of having enough bandwidth up and down (usually up). What would you recommend to show the customer definitively that he's losing packets - especially voice packets - as a result of having too skinny a connection? Would PPPro be enough or would you recommend something to suppliment it?

Thanks,

Eric K