Hello.

We actually cover alert configuration in a couple of places in our documentation.

Our tutorial / manual:

http://www.pingplotter.com/tutorial/

In particular, the "Alert Setup" and "Troubleshooting Alerts" sections should be interesting to you. Also, our gettings started guide has a more hands-on approach:

http://www.pingplotter.com/gsg/

Check the "Problem Notifications" section.

- Pete