Pingman Tools Home Forums MultiPing MultiPing Support Setting up Mail Alert in MutliPing

Hi,
I would like to setup email alert in MultiPing.To monitor a host x.x.x.x , & should get an email alerts

1st Requirement.
1) Whenever host went down after observing more than 10 Packet loss .Fire a Mail alert.
2) If the host remains down further, then should get alert for each half an hour for the same.

2nd Requirement
1) I Should get single alert whenever host comes UP from DOWN state. .

By using the Multi Ping manual I have configured the Mail alerts . Event-1
Send Email when Alert conditions Start(Enters the Alert state) and Event-2 configured to send mail when alert condition Ends(Leaves Alert State)

Above configuration not working as per my above requirement.Instead firing the both mails Down/UP - If the host goes down.Continuous Alert even host is UP. Please Need support.

Hello there,

Thanks for getting in touch, I'm sorry you're having some trouble setting up your MultiPing alert.

I've gone ahead and set up a quick example of what the parameters should look like for these requirements. See attached.

1. This alert will fire when the target is down for 10 consecutive samples.
2. Email notifications will continue to send at 30-minute intervals until the alert condition ends.
3. When the alert condition ends (target is back online - i.e. 10 consecutive samples are free from 10 samples of packet loss), the "UP" email notification will send.

Please let me know how that works out for you!

All the best,

Austin Berner
Quality Assurance Analyst | Pingman Tools
support@pingman.com | (208) 345-0030 ext. 1059 or 1062

Thanks Mr.Austin Berner,

As per your sample configuration , We have configured the mail alerts . It is working fine.


Thanks & Regards,