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#3467 - 09/15/19 06:48 AM music alarm problem
kobi Offline


Registered: 09/15/19
Posts: 2
HELLO

im using with pingplotter

I config when the ping for 8.8.8.8 is loss the music alaram is on
But I when the ping is come back the sound is still countine playing

can someone help me plz?

tanks

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#3469 - 09/16/19 12:49 PM Re: music alarm problem [Re: kobi]
Poe Offline
Pingman Tools Support


Registered: 02/11/19
Posts: 77
Hi Kobi,

Thanks for getting in touch!

We have a wealth of knowledge regarding alerts online - check out some of these resources if you haven't already:

https://www.pingplotter.com/manual/help_alerts.html

https://www.pingplotter.com/manual/troubleshooting_alerts.html

If those don't help - would you mind sending me a support ticket from inside the program? You can do so via Help -> Email PingPlotter Support. This should give me what I need to look at your setup - but I'll let you know if it doesn't.

Regards,
Hayla

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#3472 - 09/18/19 02:35 AM Re: music alarm problem [Re: Poe]
kobi Offline


Registered: 09/15/19
Posts: 2
hello tanks is that free trial alram music in included in the free version?

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#3477 - 09/20/19 03:49 PM Re: music alarm problem [Re: kobi]
Hayla Offline
Pingman Staff


Registered: 10/16/17
Posts: 90
Hey Kobi,

In the Free version, we don't have the ability built in to send alerts of any kind - so the music that we include won't be usable as it is in the Pro trial that you're likely running right now.

If you're interested in alerts, we do have a pretty affordable option for PingPlotter Standard (which is a bit more limited than the Pro trial but should allow you to send some alerts). You can grab a monthly subscription for Standard for $6.99 monthly here if you're interested:

https://www.pingplotter.com/products/purchase

Let me know if you have any other questions!
_________________________
Regards,
Hayla

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