Pingman Tools Home Forums PingPlotter PingPlotter Support Wifi Related Packet Loss every 8 minutes

I have a problem with Cyclic (every 8 mins approx packet loss see attached image:

http://www.prodapta.com/ThursSep2912-44.png

I rebooted the router at 12:25 to see if it was router related the issue is not present with wired connection.

Any help gratefully recieved

Hey Roy,

Thanks for posting on the forums - I hope your day is going well!

This is most definitely being caused by your wireless router. sometimes changing wireless channels can help (from your wireless router), or even upgrading your wireless router to a newer one can resolve this issue. You can simply google how to change wireless channels on (insert your router brand).

Here is a common network issues article that talks about wireless networks:

http://www.pingplotter.com/common-network-problems/

(just scroll down to the header entitled "Wireless Interference")

If you should find yourself with any other questions, or needing any other assistance - please don't hesitate to email us at support@pingplotter.com. 

Cheers! 

-Phillip