I'm having issues with what I believe is packet loss and lag. I'm attaching shared pingplotter data. On hop 2, it has an IP of 10.27.157.50. I have an eero6 router and an Arris S33 modem. At first, I thought that my modem was hop 2; however, from what I'm reading, that is not the case. Xfinity has not been any help.

https://share.pingplotter.com/5m3savig4uU.png



Edited by MadMax426 (08/03/25 05:32 PM)