Hi, we've been experiencing rubberbanding in some of the shooters we play and found out it was from packet losses. We've tried troubleshooting by restarting the router, replacing our cables but still our plot is at it is below. We're wondering if the problem is still on our side, or if we should contact our ISP.

The image posted is us pinging google (with packet losses at the second hop). Its not much different from when were pinging the game. Same location of losses.

Thank you!