Hi Humpty,

Thanks for reaching out!

Dealing with connection issues is always frustrating. We are more than happy to take a look at your PP2 files and give you our two-cents on it.

To export your data as a PP2 file from PingPlotter go to File > Export Sample Set > All Data.

You can send the PP2 files to this thread or you can email them to Support@Pingman.com!

If you need anything else let me know!

Thanks,
-TJ