Hey Wolf,

Thanks for getting in touch.

It's honestly tough to speculate on what may be causing your issues with only a screenshot with 10 minutes worth of viewable data. From what we *can* see, though - you've got some definite packet loss starting at hop #1, which is carrying through to your final destination. If this packet loss at around 4:24pm in your image correlates with one of the disconnects you've been experiencing - then this would indicate that your issue is somewhere between your machine (the one running PingPlotter), and hop #1 (likely your router/modem). The results you've got here look *fairly* similar to the example of bad hardware/wiring we have available here:

https://www.pingplotter.com/fix-your-network/common-network-problems/#badwiring

If you'd like, feel free to send over some more of your results (via the "File" -> "Share" option in PIngPlotter) - and we'd be happy to take a closer look and offer any guidance we can from there.

In the meantime, you next goal should be to eliminate any variables (that you have control over) to see if you can isolate what the culprit here is. If you're on a wireless connection, moving to a wired connection is a *great* first step. If this machine is already on a wired connection, you might try swapping out the cable that’s connecting it to your router. If possible, you could also try connecting to a completely different network with this machine to see if the issue may be related to your machine itself (if you see the same results on a different network - this would be a pretty strong indicator). Anytime you're eliminating a variable, make sure to keep PingPlotter running so you can see if you notice any changes in your results (as this can help you identify what may be causing your problem).

We've got a great walkthrough guide that goes over how to use PingPlotter to troubleshoot network issues like this one, which may prove helpful to you here as well:

http://www.pingplotter.com/fix-your-network

If you have any questions - please let us know.

Best wishes,

-Gary