I don't get completely disconnected from the internet but the lag is UNREAL, If I try playing a game online I get disconnected from the game after only a few minutes of playing it. Or if watching a webcast I'll get disconnected many many times. I"m following your advice and using only the last hop (google)it's only been about 4 minutes (it's still running)but I'm at 4%PL and my Jitter is 18-20 I have a tech coming from my ISP tomorrow to check my lines to make sure they are ok and it's not an issue with them but I will have to let the tests run a little bit to see if my numbers change any. I do appreciate your help on this.