Socket error 10054 when testing email alerts.


Question

I'm getting this error whenever I test an email alert: 'Socket error 10054 - connection reset by peer'. What's causing this?

Solution

This error happens when a connection is started (and working), but then closed by the other side of things before the SMTP conversation is completed. This can also be caused by a firewall in between you and the server that might be 'proxying' the SMTP conversation, and then terminates it.

There are several common reasons:



Article ID: 75
Created On: July 11, 2008
Last Updated On: January 9, 2011

Online URL: https://www.pingman.com/kb/article/socket-error-10054-when-testing-email-alerts-75.html