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#3724 - 07/04/20 10:15 AM 90% loss hop1
GZB Offline


Registered: 07/04/20
Posts: 1
Hi,

Can someone tell me what going on here ?


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162.249.72.1.png (95 downloads)
2.png (76 downloads)


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#3725 - 07/06/20 04:58 PM Re: 90% loss hop1 [Re: GZB]
TJM Offline



Registered: 04/20/20
Posts: 59
Hi GZB,

Thanks for reaching out for help!

In your first screenshot, it looks like the destination you were tracing to was not responsive. which is why you saw 100% packet loss at the final hop. Here is a link to an article we have regarding this topic.

Destination Unreachable

The packet loss you see at the first hop in both of your screenshots is an example of your router down prioritizing timed out ICMP requests. When you see all that red show up in a trace, it's only natural to think something is wrong. However, as long as this packet loss doesn't carry through to the destination, you're in the clear!

This sort of packet loss indicates that the router is de-prioritizing or dropping ICMP echo replies where TTL = 0. This behavior affects only the returning information and does not affect forwarded packets.

This behavior is pretty common, but if you'd like, you should be able to allow ICMP TTL time-exceeded responses (type 8) in your router's firewall settings (see online forums/manual about your router for more details). These links may help as well:

Managing ICMP Requests

One Poorly Responding Router

If this leaves you with any other questions let me know!

Thanks,
-TJ

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