Posted by: Haynsey
Help With Diagnosing Latency Problems - 11/09/05 10:47 PM
Hi there
I'd like to start off by saying that PingPlotter is a great program, without it there would be no hope with my ISP. Awesome job you guys have done on it.
Anyways, I've collected quite a bit of data running multiple PingPlotter tests to different servers. 1 of my favourite game servers (where the lag first reared its ugly head) both my primary and secondary DNS servers and a BF2 server that runs on a network that my ISP peers with. I would like to post my PingPlotter data on here for u to have a look at but i couldnt work out how to properly configure my personal web page lol. I tried for over an hour but alas. Maybe I could email them to be hosted or just for someone to have a look at them?
I've already contacted my ISP after I had collected a much smaller amount of data than what i've got now and I got an email back from them today saying that there was no apparent faults (which is totally wrong, there *is* something wrong there). Is it normal for them to disconnect your adsl for them to run any kind of test? As i said before i've been running PingPlotter for a while and it shows that there was an hour and a half worth of packet loss, I checked the graph that was my adsl modem/router for that time period and there was no packetloss there so it wasnt my router locking up as it had done the night before.
Also about 3 hours or so after that insane amount of packetloss (disconnection) my route changes, but only with 2 extra hops. Both extra hops are both my ISP's servers so im guessing that this is no coincidence?
Neways i'll wait for someone to be able to see these screenshots before babbling more stuff that prolly doesnt mean anything without a screenshot
Hope someone can help
Haynsey
I'd like to start off by saying that PingPlotter is a great program, without it there would be no hope with my ISP. Awesome job you guys have done on it.
Anyways, I've collected quite a bit of data running multiple PingPlotter tests to different servers. 1 of my favourite game servers (where the lag first reared its ugly head) both my primary and secondary DNS servers and a BF2 server that runs on a network that my ISP peers with. I would like to post my PingPlotter data on here for u to have a look at but i couldnt work out how to properly configure my personal web page lol. I tried for over an hour but alas. Maybe I could email them to be hosted or just for someone to have a look at them?
I've already contacted my ISP after I had collected a much smaller amount of data than what i've got now and I got an email back from them today saying that there was no apparent faults (which is totally wrong, there *is* something wrong there). Is it normal for them to disconnect your adsl for them to run any kind of test? As i said before i've been running PingPlotter for a while and it shows that there was an hour and a half worth of packet loss, I checked the graph that was my adsl modem/router for that time period and there was no packetloss there so it wasnt my router locking up as it had done the night before.
Also about 3 hours or so after that insane amount of packetloss (disconnection) my route changes, but only with 2 extra hops. Both extra hops are both my ISP's servers so im guessing that this is no coincidence?
Neways i'll wait for someone to be able to see these screenshots before babbling more stuff that prolly doesnt mean anything without a screenshot
Hope someone can help
Haynsey