Onscreen raw data, only 2 lines

I have installed version 2.60 of pingplotter and can't see any more then 2 lines of raw data (text data) The "Samples to Include" is set to 200,000 with a "trace Interval" of 2.5 seconds. What am I doing wrong?

Thanks,

Jim Howard

Hi, Jim.

Do you mean that only the first 2 hops show up?

We address that one here:

http://www.nessoft.com/kb/8

If it's the first hop and the final hop that are showing up, then we address that one here:

http://www.nessoft.com/kb/29

If only 2 samples are being kept in memory, check to make sure your "Maximum samples held in memory" is set to 0 (which means "ALL" samples - don't delete any) in Edit -> Options, General.

If it's something else, can you give us a picture? (You can either email an image to support@pingplotter.com, or attach an image to your reply on the forums here).

- Pete

Thanks pete, I expected to see a history of pings displayed upto a max of what ever "Samples to include" was set to. I now see this display is the number of "hops" , I'm not up to speed on the "hopping" thing. The data I am looking for is accessable via the "Export to text file" option.

Thanks,

Jim

Hi, Jim.

The # of hops is the number of routers between you and the target. This is relatively fixed in most situations (there are only so many routers between you and the target you're targetting with PingPlotter).

The number of samples refers to the number of times PingPlotter collects data from that target. If you have a trace interval set to 5 seconds, then you're going to get one new sample set every 5 seconds.

The "Samples to include" setting refers to the number of samples you're examining in the graph (which also gets brought over to the export feature as default starting and ending ranges for the export).

We cover most of this in our getting started guide (http://www.pingplotter.com/gsg). Please let us know if this leaves you with questions, or if I misunderstood your question.