Ping Plotter Pop up error message

Posted by: Dechha

Ping Plotter Pop up error message - 12/18/21 12:31 AM

Dear Sir/Madam,

My Ping Plotter monitoring have been the error message pop up a few time ago that I can not close that error message pop up from display screen. That Error message is ( SQLite Error 1: 'no such table cogurationSetting' ) .


I have been used Ping Plotter for monitoring a year already, please help to check to resolve for me.

Thanks you

Best Regards,

ComtechSB
Posted by: TJM

Re: Ping Plotter Pop up error message - 12/20/21 04:21 PM

Hey ComtechSB,

Thanks for reaching out!

Due to the nature of errors, it is difficult to say exactly what may be causing this one without more information. If you could send us an error report from inside PingPlotter using the "Submit Support Ticket" button associated with the error that would be very helpful to us in troubleshooting this issue.

Along with that when did this error first occur? Was it while using PingPlotter, while opening the software, or something else?

If you have any questions about this or you run into issues sending us a support ticket please let me know!

Thanks,

-TJ