Help understanding packet loss issue

Hi,

I've installed Pingplotter to try and help me diagnose a problem I am getting in iRacing. The problem seems to be related to packet loss. When I run the trace on the iRacing servers it is showing severely high packet loss from hops 5 & 6. Can anyone help me understand where this issue is? Is it my ISP or me?

I have attached a screenshot.

Thanks in advance to anyone who can help.

Adam

Hi Adam,

Thanks for getting in touch!

I took a look at the screenshot you provided - and I don't seem to see any glaring issues. That might come as a surprise to you - the packet loss on those two hops does look bad. However, when that packet loss doesn't carry through to the final hop - you can disregard it. We're looking for packet loss starting somewhere, affecting the final hop . You can read more about this here:

https://www.pingman.com/kb/article/packet-loss-or-latency-at-intermediate-hops-24.html

If you'd like some help finding out what's going on, we have some great resources that can help you. Here's a couple:

https://www.pingplotter.com/fix-your-network/getting-started/find-a-target.html

https://www.pingplotter.com/manual/interpretgraphsgamer.html

Let me know if you have any other questions!

That is very helpful, thank you for taking the time to share the resources it's much appreciated.

Best regards

Adam