Hello,
Im with an ISP called TürkNet in Turkey. And using this modem: Zyxel VMG8623-T50B. I have an unstable packet loss on 1. and 2. hop. Sometimes there is'nt any packet loss but sometimes its over than %30.
Likely packet loss on 1. and 2. hop caused by me. But there are packet loss on other hops also. When ı send screenshots to my ISP they keep telling me "There is'nt problem". My modem and cables(CAT6) are new. I dont know what could cause and dont know how to fix.
Thanks.