Hi there 225,
Thanks for reaching out!
I took a look at your PingPlotter data that you attached and it looks like your packet loss may starts around hop 8 or 9 on the Cloudflare trace.
You may also notice that you are getting a high percentage of packet loss from hop #1 which is your router. This is an example of
downprioritizing ICMP packets which is what PingPlotter uses to collect data (this is normally done to make space for higher priority traffic). It is important to note this is not actual packet loss that you experience while using the internet. A way around this is to run a trace directly to your router (Hop #1) while tracing to your other targets.
By tracing to your router directly your router
should respond to ICMP requests and give you a much clearer view of what is happening at that hop.
Here are some links that I think you will find helpful regarding interpreting your results:
Interpreting Latency and Packet Loss Interpreting Your Results Common Network Problems Initial Hop(s) 100% Packet Loss One Poorly Responding Router If you have any questions about this or need help interpreting more data please let me know!
Thanks,
-TJ