Thanks for reaching out!
I took a look at the PP2 files that you attached and your connection actually looks really good.
The reason you are seeing packetloss at the first two hops is because these some routers just don't prioritize timed out ICMP requests.
PingPlotter uses these ICMP requests to gain information from every device/hop leading up to the destination.
We have an article that specifically covers this scenario HERE
If you'd like you can try investigating your firewall settings for your router and configuring them to allow allow/prioritize ICMP Time Exceeded (Type 11) messages.
However, if you can't configure your firewall in this way, you can try using UDP
packets instead: Engine Options Named Configuration
Please note that if you choose to use TCP, you'll need to install NPCAP
(a "helper" library for the packet driver).
If you have any questions about this let me know!